About

Refund and Return Policy:

You have 30 days to return your item. Simply email us at support@dvd-forest.com and we will be happy to assist you. Returns must be requested within 14 days of receiving your item. Returns are free via our prepaid postage labels, however, you must package and prepare the item for shipping. You will receive a refund or a replacement within 48 hours of receipt of your returned item.

Delivery:

All orders received are processed by our staff. Many hours go into creating a targeted and accurate data list to match your exact needs. Most orders are delivered within 4-8 days. You will receive a phone call within 24 hours of placing your order to discuss your requirements and you will also be updated via email regarding delivery of your order.

Privacy Policy:

We are committed to protecting your privacy. We only use the information collected about you for order processing and to provide a more personalised shopping experience. We may also use it to tell you about changes in our services or about special offers we think you will find valuable. We do not sell, trade or rent your personal information to others.

Transactions are made through PayPal a respected and secure payment system. No credit card information is stored by ourselves. Furthermore, as required by the Data Protection Act 1984, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access.

By using our Website, you consent to the collection and use of this information. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect and how we use the information you provide on our website. We do not store credit card details nor do we share customer details with any 3rd parties.

Contact Us: support@dvd-forest.com / 20-22 wenlock road N1 7GU